"L" is for Lady

All of our jewelry is handcrafted with love and care. While it takes up to 4 weeks to create, we promise it'll be worth the wait!

Our fine jewelry is eligible for return within 10 calendar days of the receipt of your purchase.

To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase.

Pre-order, bespoke and/or engraved items are not eligible for return or refund.

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

Contact our customer service team at hello@alwaysanyc.com to initiate the return process.

Please allow up to 10 days for the processing of returns and 14 days for issuance of refunds.

Orders can be canceled within 24 hours of purchase. After this timeframe, the regular return policy applies.

For any questions regarding our return and refund policy, please contact our customer service team at hello@alwaysanyc.com.